Last updated: April 2026
FIXIT by Your Form Sux ("we", "us", "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our physiotherapy exercise tracking and AI-powered form analysis application (the "Service"). We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable Canadian privacy legislation.
We collect the following categories of personal information:
We collect and process your personal information for the following purposes:
Your personal information is stored securely using Google Cloud Platform Firebase services located in Toronto, Canada (northamerica-northeast2). We implement the following security measures:
Access to your personal information is limited to:
We retain your personal information for as long as your account is active or as needed to provide you the Service. Specific retention periods:
Subscription payments are processed by Stripe, Inc. We do not store your credit card details — they are handled entirely by Stripe under PCI DSS Level 1 compliance. We store your Stripe customer ID, subscription status, and billing period in our database to manage your account tier. When you delete your account, your Stripe customer record is also deleted.
Under PIPEDA and applicable Canadian privacy legislation, you have the following rights:
You can delete your account and all associated data at any time through the app settings. Alternatively, you can contact us at the email below to request complete data deletion. All personal data will be permanently removed within 30 days of your request. If you have an active subscription, it will be canceled and your Stripe customer record deleted.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
We collect and process your data to provide health tracking and AI-powered exercise analysis. Your data is stored securely in Toronto, Canada.